Quality Engineer

About the role

• Manage the Non-Conforming Material process for incoming materials, including review, disposition, closure.
• Resolve supplier-related issues to ensure timely containment, effective resolution and continuity of supply, including Supplier Corrective Action Reports.
• Work proactively with suppliers to identify improvement opportunities and continually improve incoming quality performance.
• Maintain the Supplier Assessment system, including quality reports and supplier scorecards.
• Supervise a team of QA inspectors to ensure timely, consistent and effective inspection of incoming materials.
• Develop relevant test and inspection plans and/or criteria for incoming materials.
• Audit suppliers periodically to ensure compliance with applicable standards.
• Support supplier-related qualification initiatives, including new suppliers, new parts, new revisions and new tooling.
• Manage relevant supplier quality documents, including control plans, inspection standards, part approval records, ensuring review and approval where applicable.
• Support other factory activities, including ISO internal audits and CSER audits.
• All other duties as assigned.

Principal Accountabilities

• Ensure incoming materials are processed through QA in a timely manner.
• Minimize ageing period of non-conforming incoming materials through appropriate actions.
• Ensure supplier quality issues are resolved in a timely manner, including Corrective Actions.
• Drive measurable improvement projects to ensure supplier performance consistently meets or exceeds quality requirements.
• Maintain and update the supplier audit program.
• Drive productivity improvement projects within the incoming quality section.
• Develop and manage/ supervise a team of competent Incoming QA inspectors.
• Report key performance metrics to management, providing insights on quality trends, supplier risks, containment status and improvement effectiveness.

About you

• Degree in Electronics/Mechatronics/Mechanical Engineering, or related discipline.
• Minimum 3 years’ relevant experience in supplier quality, incoming quality, or manufacturing quality, with proven experience leading supplier issue resolution and quality improvement activities.
• Strong knowledge of quality assurance principles and their application, including quality tools and techniques such as Fishbone diagram, Pareto analysis, Cause-and-Effect analysis, DPPM tracking, and trend analysis.
• Familiarity with root cause analysis, 8D methodology, CAPA, or supplier corrective action processes would be an advantage.
• Knowledge of ISO 9001 and supplier audit requirements.
• Able to read and interpret part drawings, including GD&T requirements.
• Knowledge of basic statistical principles and their application is preferred.
• Knowledge and practical experience with measurement equipment such as CMM and vision measurement systems would be an added advantage.
• Proficient in Microsoft 365 applications and SAP, with working knowledge of statistical software such as Minitab considered an advantage.
• Where needed, able to work flexible hours to handle work/scheduling demands.
• Where required, able to travel at short notice to support supplier-related issues.
• Proactive and able to work independently with minimal supervision.