Muslim Friendly Mala Restaurant Crew Leader

Outlets: NUS,Tampines (Upcoming!)

Working hours: 9 / 10 Hours

Working days: 5.5 / 6 Days

Key Responsibilities

• Guest Hospitality: Deliver a high-standard, welcoming experience for all patrons.
• Leadership: Lead briefings and service teams; step in for management when needed.
• Service Excellence: Greet guests, assist with self-ordering kiosks, and ensure quality standards.
• Conflict Resolution: Manage on-the-floor escalations and customer feedback.
• Operations: Maintain inventory, manage supply orders, and ensure shop cleanliness/safety.
• Station Versatility: Manage rotating duties across the kitchen and front counter.
• Culinary Support: Handle basic food preparation tasks, operate deep fryers, water boilers, and induction cooktops.
• Environment Maintenance: Execute daily housekeeping and sanitation routines.
• Standard Compliance: Strictly follow Quality, Service, and Cleanliness (QSC) guidelines.
• Operational Flexibility: Support the team with various tasks as requested by management.

What We Look For

• Beginner-Friendly: No prior background needed; comprehensive training is included.
• Positive Energy: A bright, enthusiastic, and approachable personality.
• High-Speed Delivery: Ability to stay organized and efficient in a busy environment.
• Certs: Food Hygiene Certificate is a plus.
• Strong Communicator: Natural ability to interact with guests and teammates effectively.

Benefits & Rewards

• Financial Growth: Competitive base pay with annual raises tied to performance.
• Incentive Packages: Outstanding Performance bonuses (up to 0-2 months) and attendance rewards.
• Muslim-Friendly Staff Meals: Up to two meals provided during each work shift (Halal/Muslim-friendly options available).
• Inclusive Environment: A welcoming, Muslim-friendly workplace culture that respects diverse practices and needs.
• Professional Path: A transparent career ladder with structured mentorship and growth opportunities.