OPERATOR (SINGAPORE POOLS RETAILER)

Organisation Overview

The client participates in Singapore’s professional football league, S-League, inaugural in 1996. The league was rebranded Singapore Premier League in 2018.

Key Responsibilities

• Counter Betting Sales: Efficiently operate the Terminal (TIM) to process customer transactions for 4D, TOTO, Singapore Sweep, and Sports/Tote betting.
• Prize Claims Handling: Accurately verify and process prize claims for valid winning tickets in a prompt and secure manner.
• Customer Service: Manage counter queues effectively, answer general betting enquiries, and resolve basic customer issues politely.
• Cash Management: Handle all cash transactions securely and accurately to ensure zero discrepancies at the end of your shift.
• Housekeeping: Maintain the cleanliness, tidiness, and overall orderliness of the sales counter, standalone betting booths, and surrounding areas.
• Team Collaboration: Work independently and cooperate closely with team members to meet daily operational needs.

Job Requirements

• Age Requirement: Must be at least 21 years old (legal regulatory requirement for handling betting operations in Singapore).
• Experience: Prior experience is not required; comprehensive training on lottery machine operations will be provided.
• Availability: Ability to work rotating shifts, including weekends and public holidays, to coincide with major 4D/TOTO draw days.
• Physical Comfort: Comfortable working in a sit-down role within a fully air-conditioned environment.

Other Information
Operating Hours:

• Mondays to Fridays: 8am to 7pm
• Saturdays, Sundays & Public Holidays: 8am to 7pm

Interested candidates may email their resume with contact details to [email protected]. Thank you.