Temp Customer Service Officer

$12 Per hour

Temp Customer Service Officer (Public Sector)

14 December 2026 to 14 March 2027

(Jurong East)

Mon to Fri - 8.30am to 6pm

(No Experience needed)

Job Description

• Provide excellent customer support across various communication channels, including phone calls, emails, and live chat platforms.

• Understand customer enquiries and concerns by reviewing relevant information and delivering clear, effective solutions to resolve issues promptly.

• Strive to resolve cases at the first point of contact, coordinating with internal teams and external service partners when required to ensure timely resolution in accordance with service standards.

• Share constructive suggestions on systems, processes, tools, and guidelines to improve operational efficiency and enhance customer satisfaction.

• Deliver consistent, high-quality service by following established procedures and service protocols.

• Build positive and lasting customer relationships by demonstrating empathy, professionalism, and a proactive service mindset.

• Undertake additional tasks assigned by management and support the ongoing implementation and improvement of the organization's Quality Management System.

Job Requirements

• Minimum GCE ‘A’ Level qualification; candidates awaiting ‘A’ Level results are welcome to apply.

• Proficient in Microsoft Office applications with good typing and keyboarding skills.

• Strong customer service orientation with a positive and professional attitude.

• A collaborative team player who is adaptable and able to perform well in a fast-paced environment.

• Demonstrates good time management skills with the drive to meet and exceed performance expectations.

• Comfortable working with computers and navigating multiple systems simultaneously.


Toapply, please send a copy of your resume to [email protected]

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Ken Zhang Aichang

Reg No: R1110470

TDCX Talent Solutions Pte. Ltd

EA License No: 23C2024