BUSINESS DEVELOPMENT MANAGER

Job Responsibilities

1. Develop and implement business development strategies to increase restaurant revenue and profitability.

2. Identify new business opportunities for restaurant dining, buffet breakfast, catering and group dining services.

3. Establish partnerships with hotels, travel agencies, tour operators and corporate organisations.

4. Promote buffet breakfast packages to hotels, tourists, corporate groups and walk-in customers.

5. Secure regular breakfast bookings and corporate food service contracts.

6. Develop attractive buffet breakfast packages, group rates and promotional offers.

7. Coordinate with kitchen and operations teams to ensure food quality, menu variety and service standards.

8. Develop and execute sales and marketing campaigns to promote restaurant and buffet breakfast services.

9. Generate new business leads through networking, direct marketing and business partnerships.

10. Conduct business meetings, presentations and negotiations with potential clients.

11. Build and maintain strong relationships with existing customers and business partners.

12. Monitor market trends, competitors and customer preferences to identify growth opportunities.

13. Develop strategies to increase dine-in, takeaway, delivery, catering and buffet breakfast sales.

14. Monitor sales performance, customer volume, revenue and business profitability.

15. Prepare monthly business development reports, sales forecasts and performance updates for management.

16. Coordinate with restaurant managers, chefs and operational teams to ensure smooth business operations.

17. Identify opportunities to expand restaurant services and secure new business contracts.

18. Handle corporate enquiries, customer feedback and business-related complaints.

19. Recommend new promotional activities and business strategies to improve brand awareness.

20. Perform other business development and management duties assigned by the company.

Job Requirements

• Relevant experience in business development, restaurant, F&B or hospitality operations.

• Strong sales, negotiation and business development skills.

• Good knowledge of restaurant and buffet breakfast operations.

• Ability to develop hotel, corporate and travel agency partnerships.

• Excellent communication and interpersonal skills.

• Ability to generate new business opportunities and secure commercial contracts.

• Strong customer relationship management abilities.

• Self-motivated, independent and target-driven.

• Good organisational and problem-solving skills.

• Ability to work independently and coordinate with different operational teams.

• Proficient in Microsoft Office and business reporting tools.