Service Engineer (for semiconductor equipment)

The MNC company supports customers in semiconductor fabrication, vacuum technology, and other vital industrial applications with hardware, software, and data-driven solutions which improve process stability, yield, and efficiency in operation.

Key Responsibilities:

• Install, commission, inspect, maintain, and repair leak detectors, residual gas analysers, analytical (GC, GCMS) equipment and pressure sensor gauges.
• Perform preventive maintenance and equipment calibration in accordance with manufacturer specifications and company procedures.
• Troubleshoot equipment faults, identify root causes, and carry out repairs safely and effectively.
• Test and verify equipment operation after service, including leak-detection and analytical performance checks as applicable.
• Respond promptly to service requests and minimize equipment downtime for customers.
• Provide technical support and clear guidance to customers on equipment operation, maintenance, and care.
• Complete service reports, maintenance records, calibration records, and other required documentation accurately and on time.
• Coordinate with customers and internal teams to plan service work and arrange required parts, tools, and follow-up actions.
• Follow applicable safety, quality, cleanroom, and site-access requirements.
• Identify recurring equipment issues and recommend improvements to reliability, service procedures, or customer support.

Required Skills & Competencies

• 3 to 5 years of hands-on experience servicing, troubleshooting, and repairing technical equipment.
• Higher NITEC (in Electronics or Mechatronics) with direct cleanroom or equipment-servicing experience.
• Practical experience with leak detectors and/or residual gas analysers (RGA)
• Strong fault-finding, analytical, and problem-solving skills.
• Ability to work independently, manage priorities, and complete service tasks with minimal supervision.
• Fast learner who can quickly understand new equipment, technical manuals, and service procedures.
• Good communication and customer-service skills.
• Strong attention to detail when performing repairs, testing equipment, and completing documentation.
• Commitment to safe working practices and quality standards.
• Basic computer skills for service documentation, email, and technical systems.
• Willingness to travel to customer sites (in Singapore), when required
• Experience working in the semiconductor industry, particularly in manufacturing, vacuum, or cleanroom environments will be an advantage.
• Familiarity with vacuum systems, leak-testing methods, mass spectrometry, and gas-analysis equipment is a plus.
• Experience performing calibration, preventive maintenance, and post-repair performance verification.
• Relevant technical qualification in instrumentation, electronics, mechanical engineering, chemistry, or a related discipline is an advantage.
• Valid driver’s license, if travel to customer sites is required.

R24119740