Operations & Technical Support Assistant - Part Time

Department: Operations / Maintenance

Employment Type: Full-Time / Part-Time

Job Summary:

We are seeking a reliable and versatile Operations & Technical Support Assistant to handle a variety of daily hands-on tasks. This role is highly dynamic, combining basic technical handling, light administrative duties, and general workplace upkeep. The ideal candidate is detail-oriented, practical, and comfortable switching between hands-on technical work, general operational support, and occasionally representing the company at public events.

Key Responsibilities:

Technical & Equipment Support

• Handle basic equipment handling, including the disassembly and reassembly of machine covers and casings.

• Perform routine cleaning and cosmetic maintenance of machine outlooks and surfaces.

• Assist senior technicians with basic troubleshooting preparation as required.

Event & Brand Representation:

• Represent the company at events, exhibitions, or pop-up stalls.

• Manage and look after the event stall, ensuring inventory is secure and neatly displayed.

• Operate an on-site engraving machine to customize products for customers during events.

General & Inventory Administration

• Execute daily data entry tasks to keep operational logs and records up to date.

• Conduct regular physical stock counts and assist with inventory management.

• Maintain workplace organization and perform basic floor and workspace maintenance.

Logistics & Miscellaneous Support:

• Pack shipments securely and prepare goods for dispatch.

• Manage parcel deliveries, drop-offs, and incoming courier collections.

• Fulfill ad-hoc operational and administrative tasks to support the team.

Requirements:

• Comfortable working with basic hand tools for simple assembly/disassembly tasks.

• No prior engraving experience required; full technical training and plenty of hands-on practice time will be provided.

• Confident, approachable, and responsible personality for looking after event stalls and interacting with customers.

• Basic computer literacy for data entry and inventory logging.

• Strong organizational skills and the ability to follow instructions accurately.

• Physically fit and capable of handling light lifting (packing, moving parcels, and setting up event stalls).

• Proactive attitude with a willingness to take on diverse, day-to-day tasks.