Senior Account Director

As a Senior Account Director, this role provides strategic and commercial leadership for key pharmaceutical and healthcare client relationships across Singapore and the APAC region. The position owns senior client partnerships, account planning, commercial performance, and the delivery of integrated brand and medical communications programmes. Working closely with regional client leaders and Klick's strategy, medical, creative, and project management teams, the role translates business priorities into measurable outcomes while developing Client Services talent.

What You’ll Do

• Lead senior client relationships across Singapore and APAC, owning strategic account plans, executive stakeholder engagement, and long-term partnership development.
• Drive account growth and commercial performance through revenue planning, scope development, profitability reviews, and identification of organic growth and new business opportunities.
• Shape integrated pharmaceutical brand strategies, HCP engagement programmes, and medical communications plans, partnering with strategy, medical, and creative leaders to deliver regional launch and lifecycle initiatives.
• Oversee complex, multi-market client programmes, providing senior direction on briefs, budgets, delivery risks, regulatory considerations, and quality across multidisciplinary teams.
• Develop and mentor Client Services team members through account leadership, strategic planning, performance feedback, and clear ownership of client deliverables.

Qualifications

Required:

• 10+ years of experience in pharmaceutical or healthcare advertising, marketing communications, or medical communications, including senior leadership of complex agency-client accounts.
• Demonstrated ownership of senior pharmaceutical client relationships in Singapore and APAC, including executive stakeholder engagement and strategic account planning across regional or multi-market programmes.
• Experience developing pharmaceutical brand strategy, HCP engagement, and medical communications programmes, evidenced by successful launch, lifecycle, or scientific communications deliverables.
• Proven commercial account management experience, including revenue forecasting, account profitability, scope negotiation, and documented organic growth or new business contributions.
• Experience leading multidisciplinary teams across strategy, medical, creative, and project management, with accountability for budgets, delivery quality, timelines, and client outcomes.
• Working knowledge of Singapore and APAC pharmaceutical marketing regulations and review processes, demonstrated through delivery of compliant healthcare communications programmes.

Desired:

• Comfort and enthusiasm for using AI as a regular part of how work gets done.
• Experience leading branded HCP campaigns or omnichannel healthcare engagement programmes across multiple APAC markets.
• Experience contributing to regional pharmaceutical product launches, brand planning, and portfolio strategy initiatives.
• Experience leading new business pitches, strategic proposals, or cross-agency growth initiatives for pharmaceutical clients.
• Experience mentoring Account Directors or other Client Services professionals, including structured coaching and development planning.