SALES EXECUTIVE

Job Summary

Coordinate and support the sales team by managing schedules, processing orders accurately and promptly, maintaining sales-related equipment, and providing after-sales support to ensure customer satisfaction.

Responsibilities

• Manage sales team schedules and organize documents to ensure smooth daily operations
• Communicate relevant information clearly to team members and directors to support decision-making
• Maintain readiness and adequacy of sales-related equipment and materials for uninterrupted sales activities
• Respond promptly to customer complaints and deliver effective after-sales support to enhance customer satisfaction
• Store and organize financial and non-financial data electronically to prepare accurate sales and performance reports
• Process all sales orders accurately and timely to meet customer and company requirements
• Inform clients proactively about any unforeseen delays or issues affecting their orders
• Monitor sales team progress, identify performance gaps, and propose actionable improvements to enhance results
• Enter accounts receivable (AR) and accounts payable (AP) data into the system and reconcile transactions for accurate financial records
• Perform purchasing tasks as needed to support sales operations and maintain inventory levels
• Perform general sales administrative duties to support team efficiency and operations
• Report daily matters directly and clearly to management to ensure transparency and prompt issue resolution
• Adhere strictly to company policies and procedures to maintain compliance and operational standards
• Manage confidential information with professionalism, maturity, and commitment to company standards is a must

Preferred competencies and qualifications

• At least 1 year of relevant working experience in sales or administrative roles
• Proven experience in sales coordination or related administrative positions
• Some knowledge of general hardware products such as building materials and hardware is an added advantage
• Proficient in Microsoft Office applications and Autocount software
• Strong organizational skills applied to managing tasks and schedules effectively
• Problem-solving aptitude demonstrated through identifying and addressing operational challenges
• Demonstrated ability to work effectively as part of a team with dedication and collaboration