Fine Dining Omakase Service Supervisor

Join our high-end Japanese restaurant as a Service Staff member and deliver world-class hospitality inspired by omotenashi (Japanese service spirit). You'll be part of a team striving for Michelin-level excellence, offering elegant service and storytelling through cuisine.

✅ Key Responsibilities:

• Provide seamless front-of-house service from guest welcome to farewell
• Explain seasonal course menus, Wagyu cuts, preparation methods, and ingredients
• Serve wine, sake, and beverages with pairing recommendations
• Maintain professional demeanor, posture, and language at all times
• Set and maintain tables in accordance with fine dining standards
• Assist international guests with attentive and culturally sensitive service
• Respond promptly and gracefully to customer requests or complaints
• Participate in pre-service briefings, service improvement discussions, and training
• Maintain a clean and refined environment in accordance with hygiene and brand standards

✅ Requirements:

• Experience in fine dining restaurants, especially Japanese or Michelin-rated establishments
• Knowledge of Japanese cuisine, Wagyu, sake, wine, and seasonal ingredients
• Sommelier or sake-related certifications (e.g., WSET, Sake Diploma) are a plus
• Fluent in English. Ability to communicate in Mandarin or Japanese is an advantage to liaise with Mandarin or Japanese speaking guests
• Excellent communication and hospitality skills
• Calm, composed, and graceful under pressure
• High motivation to uphold the standards of a Michelin-level restaurant
• Strong teamwork and cooperative attitude

✅ Working Conditions:

• Full-time position (shift-based)
• 6 days a week, with every Sunday off, plus the 2nd and 4th Monday off.
• Standing and active service throughout shifts
• Opportunities for training in Japan or with Japanese chefs may be available