Network Planning Manager (Tier 4)

Make an impact by:

• Architect the next generation IP VPN services using Segment Routing variance with network slicing.

• Design, develop and conduct testing to support new features on Singtel Private IPVPN service, as well as Deterministic Global Internet Service.

• Manage the lifecycle of the network services, and algorithm at appropriate times to prevent service failures and improve service restoration time.

• Design, plan and setup/expand new/existing SingTel Private IPVPN / MPLS network, and Global Internet Network. This will include ensuring that design conforms to Singtel's Service Level Agreement and ease of operation and maintenance.

• Manage the lifecycle of the network and refresh equipment at appropriate times to prevent network failures due to wear and tear.

• Design, plan, implement and configure various network element including core routers, access routers, switches, etc.

• Manage network capacity to ensure that the network performance meets the Service Level Agreements offered to customers.

• Upgrade and enhance the network performance monitoring, network management system to automate the service with AI.

• Evaluation of new products and technologies for new services rollout.

• Keep abreast of new technologies and networking gear to improve the network and services that is offered to customers

• Work with Operation team on the commissioning, implementation of changes, decommissioning, and provisioning of network.

• Act as Tier 4 support for resolving operational incidents and problems.

• Manage equipment vendors, purchase equipment through tendering process and administer supplier's contract.

• Subject matter expert for the service and act as a consultant to the pre-sales team.

Skills for Success:

• Degree in Telecommunications/ Electrical/ Electronics or equivalent qualifications with at least 6 years of working experience.

• To have good working knowledge of networking technologies, in particular IP, Internet, SR, SRv6 uSID and MPLS (such as TCP/IP, OSPF, ISIS, BGP etc). Knowledge base must include IP routing, peering, VPN related technologies; and other layer 1 and 2 networking technologies like DWDM and Ethernet.

• Professional certification (e.g. CCNA, CCNP, CCIE, etc.) will be an advantage.

• To have good working knowledge of performance measurement and collection, in particular gRPC, TWAMP, TWAMP Lite, PingMIB, NetFlow, SNMP, Syslog, etc.

• To have good working knowledge of servers and virtualization administration, in particular OpenStack, RHEL, Linux Container, Docker, etc.

• To have good working knowledge of software programming and integration, in particular Python, GoLang, YANG, NetConf, JSON, XML, RPC, Rest, gRPC, etc.

• To have good working knowledge of AI, in particular various LLM and A2A protocols.

• To have the aptitude and attitude to continuously upgrade and refresh the knowledge in networking technologies.

• Good inter-personal, organizational, problem solving and teamwork skills.

• Proactive nature and ability to coordinate process designs across multiple groups