Studio Executive (Management Track to Studio Lead)

We're looking for a warm, organised Studio Executive on a 12-month contract to join our fun, friendly fitness community. You'll run day-to-day operations across our two boutique studios, handle Instagram and WhatsApp enquiries, convert trial customers and cover the front desk at Raffles Place. The role pays S$2,700–3,000 with a performance-based completion bonus and a chance to become our permanent Studio Lead with salary >$3,200.

What you'll do
Customer experience and conversion

• Handle customer enquiries on emails, Instagram and WhatsApp Business throughout the day
• Follow up with trial and ClassPass customers and convert them into members
• Re-engage members who have gone quiet (via automation or AI built dashboard)
• Welcome and check in clients at the Raffles Place front desk on selected shifts

Studio operations (both studios)

• Manage class scheduling and support instructor timetables
• Track and restock amenities, consumables and merchandise for Raffles Place and Serangoon Gardens
• Manage inventory, stock counts and purchasing costs
• Handle and resolve operational issues at both studios (if any)
• Plan your own occasional visits to Serangoon Gardens for stock and operations
• Meet the founder (online or in person) weekly to review numbers and processes
• Basic bookkeeping (keeping track of receipts, invoices only) - we have accounting service.
• Take on ad hoc duties within reason for the role

Front desk schedule (Raffles Place only)

• Weekday lunchtime, 12pm to 2pm (Mon to Fri)
• 3 x evenings a week, 5pm to 8pm
• Saturday, 9:30am to 1:30pm

Who we're looking for

• Experience in customer service, front desk, retail, hospitality or studio operations
• A love for fitness and looking after people
• Independent, organised and proactive, able to plan your own time across two studios
• A friendly, clear communicator on chat and in person
• Comfortable with spreadsheets and booking systems (Vibefam is a plus)

What you get

• S$2,700 to S$3,000 a month, depending on experience
• A completion bonus at the end of the 12-month contract, at the company's discretion and individual performance
• Staff discount of 50% on our Sculpt Teacher Training after completing at least 6 months of your contract
• A chance to be promoted to permanent Studio Lead after completing the contract, with a salary of S$3,200 to S$3,800 depending on performance
• CPF, 10 days paid annual leave, upto 14 days paid outpatient medical leave (with proof).
• Complimentary classes at both studios
• Founder mentorship and real room to grow to bigger role as we expand our brand and outreach

Location: Raffles Place (15 Philip Street), with occasional trips to Serangoon Gardens
Contract: 12 months, starting Dec 2026 or Jan 2027, training will be provided directly by founder.

How to apply
Send your CV and a short note on why you'd love to run a fitness studio to [email protected]. Only shortlisted candidates will be contacted.