AI Workflow Strategist (Japanese speaking)

About fileAI

fileAI leverages proprietary AI to process any file end-to-end directly into any system without manual intervention. By streamlining repetitive workflows, fileAI enables your team to focus on higher-value tasks and boost productivity.

How you’ll contribute

• Collaborate with Account Executives to understand customer needs and deliver tailored product demonstrations.

• Own the technical aspects of the sales cycle, including solution design, security reviews, and integration discussions.

• Lead Proof-of-Concept (PoC) and pilot implementations to showcase product capabilities.

• Serve as a trusted technical advisor to prospects, addressing questions around architecture, APIs, data security, and scalability.

• Provide customer feedback to product and engineering teams to help guide roadmap decisions.

• Create and maintain reusable sales assets such as demo environments, solution diagrams, and technical FAQs.

• Occasionally support RFP/RFI responses with technical input.

• Contribute to the development of best practices, templates, and tools to streamline the implementation and delivery process.

• Maintain strong, ongoing relationships with clients to ensure continued satisfaction and identify opportunities for additional value or upsell.

Who you are

• Proven experience in a Pre-Sales, Solutions Engineering, Sales Engineering, or related technical customer-facing role, ideally in an early stage product company

• Strong understanding of on-premise and cloud technologies (e.g., AWS, Azure, GCP), APIs, and web applications.

• Familiarity with enterprise IT environments

• Excellent communication and presentation skills, with the ability to tailor messages to both technical and business audiences.

• Ability to work independently in a fast-paced, ambiguous environment and manage multiple priorities.

• Hands-on experience with scripting (Python, JavaScript), CRM systems (Salesforce), or BI tools will be an advantage

• Native or Bilingual in Japanese Language as this role requires a high level of interaction with Japan-based customers

Perks & Culture

• Competitive salary, performance-based incentives.

• Health insurance, lunch perks, uncapped leave.

• Dynamic and collaborative work environment.

• Grow & learn with a fast-growing organization.