Cluster Lead, Integrated Facilities Management (Healthcare services sector)

Title: Cluster Lead, Integrated Facilities Management (Healthcare services sector)

Location: Singapore (Multi-site)

About the Role

Our Client is a growing healthcare service provider, seeking an experienced Cluster Lead to lead and oversee Integrated Facilities Management operations across multiple sites. This role is critical in ensuring that our facilities deliver a safe, compliant environment while maintaining operational efficiency and cost effectiveness.

You will play a strategic and operational leadership role, managing diverse facility functions including soft services, hard services, engineering, compliance, and vendor partnerships across a geographically dispersed portfolio.

Key Responsibilities:

Facilities & Operations Management

• Lead end-to-end IFM operations across multiple facilities.
• Ensure high standards in maintenance, engineering services, housekeeping, security, waste management, and other support services.
• Develop and implement preventive and predictive maintenance strategies to ensure asset reliability and uptime.

Compliance & Risk Management

• Ensure full compliance with healthcare regulations, safety standards, and statutory requirements.
• Oversee infection control protocols and environmental health standards in collaboration with clinical teams.
• Manage audits, risk assessments, and business continuity/disaster recovery planning.

Vendor & Contract Management

• Manage outsourced IFM service providers and contractors, ensuring service level agreements (SLAs) and KPIs are met.
• Lead contract negotiations, performance reviews, and continuous improvement initiatives.
• Drive value through vendor optimisation and cost control.

Stakeholder Engagement

• Partner with clinical, administrative, and leadership teams to align facilities services with patient care priorities.
• Act as a key liaison between internal stakeholders and external service providers.
• Manage multi-site operational coordination and communication.

Financial Management

• Develop and manage operating budgets for facilities across multiple sites.
• Monitor expenditure, identify cost-saving opportunities, and ensure efficient resource utilisation.
• Support capital planning and asset lifecycle management

Requirements

• Bachelor’s Degree in Facilities Management, Engineering, Building Services, or related discipline.
• Minimum 8-10 years of relevant experience in facilities management or integrated facilities management
• Experience in managing integrated facilities services and large vendor ecosystems.
• Excellent stakeholder management and communication skills.
• Experience in budgeting, contract management, and operational optimisation.
• Open to join the eldercare sector

Interested? Here’s what to do next:

Please apply to the role with a recent copy of your CV. We will be in touch once we review your profile for suitability.

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Singapore Employment Agency Personnel No.: R22105959

Singapore Employment Agency License No.: 16S8069

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