IT Support Specialist

Responsibilities:

• Provide day-to-day IT support, troubleshooting and maintenance of computers, Linux OS servers and network infrastructure.
• Configure and manage Fortinet firewalls, Aruba managed switches and Windows domain servers.
• Manage LAN/WAN, VLAN, VPN, DNS and DHCP services.
• Manage web hosting and email services via Exabytes.
• Perform system maintenance, security updates, backups and IT asset management.
• Coordinate with vendors and service providers to resolve technical issues.
• Any other ad-hoc duties that may be assigned from time to time.

Requirements:

• Diploma or equivalent in IT or related disciplines.
• Minimum 2 years of relevant IT support experience.
• Hands-on experience with Fortinet firewalls, Aruba managed switches and Windows domain servers.
• Familiar with Windows Active Directory and Linux OS, email servers and domain management.
• Experience with Exabytes hosting services.
• Good troubleshooting, problem-solving and communication skills.
• Able to work independently and take ownership of IT issues.
• Advantage with experience in VoIP, IP telephony and contact centre systems.

Other Information:

• Monthly basic salary ranges from$2,000 to $2,800
• 5 days work-week (Mondays toFridays)
• Official working hours are from 8.30am to 5.30pm
• Workplace is primarily at 3015A Ubi Road 1, #03-01 Singapore 408705 with hybrid support at our HQ at203 Henderson Road, Henderson Industrial Park, #10-13 Wing A, Singapore 159546, and our branch operations in Upper Changi.