Business Analyst/Project Manager, HR System (Banking, 1-year renewable contract)

Dear Applicant,

If you or someone you know is interested, please send the CV directly to [email protected] (most preferred, as I may overlook some CVs due to the high volume).

Please note that visa sponsorship is not available at this time.

Key Responsibilities

Business Analysis (60–70%)

• Act as a trusted advisor to HR and business stakeholders, translating business needs into technology solutions that support HR transformation and operational improvement initiatives.
• Elicit, analyse, and document business requirements, functional specifications, user stories, and acceptance criteria for HR technology and HRIS initiatives.
• Analyse existing HR processes, identify gaps and improvement opportunities, and recommend solutions to enhance operational efficiency, scalability, and user experience.
• Work closely with HR, Technology, Operations, and external vendors to assess business needs and translate them into functional and technical requirements.
• Support Workday / HRIS implementation, enhancements, system integration, data migration, testing, and optimisation initiatives.
• Evaluate proposed solutions against business requirements, assessing functionality, feasibility, scalability, maintainability, cost, operational impact, and technology risks.
• Facilitate workshops, requirement walkthroughs, and stakeholder discussions to align business expectations and resolve requirement gaps or conflicts.
• Coordinate and support system testing, including SIT, UAT, defect tracking, and validation of delivered solutions against agreed business requirements.
• Manage requirements traceability and support change requests by assessing their impact on business processes, system functionality, and project deliverables.
• Ensure HR solutions comply with relevant data privacy requirements, IT governance standards, and applicable banking policies.

Project Management (30–40%)

• Support end-to-end delivery of HR technology and transformation projects, ensuring alignment with agreed scope, timelines, budget, quality, and business objectives.
• Develop and maintain project plans, milestones, dependencies, resource plans, and implementation schedules across HR, Technology, Operations, and vendors.
• Coordinate project activities across business and technical teams, tracking deliverables and driving timely resolution of issues and dependencies.
• Identify and manage project risks, issues, scope changes, and escalations, ensuring appropriate mitigation and stakeholder alignment.
• Facilitate project governance activities, including working group meetings, steering committee sessions, project status reviews, and investment approval processes.
• Monitor and report project progress, key milestones, risks, issues, and action items to senior HR stakeholders, business leaders, and governance committees.
• Coordinate implementation and change management activities to support smooth deployment, stakeholder readiness, and adoption of new or enhanced HR systems.

Key Requirements

• Bachelor's degree in Business, Human Resources, Information Technology, Engineering, Finance, or a related discipline.
• Minimum 12 years of experience in business analysis and project delivery within banking, financial services, and/or consulting environments.
• Proven experience in HR transformation, HR technology, HRIS, or Workday-related initiatives, preferably within a banking or financial-services environment.
• Strong business analysis capabilities, including requirements elicitation, process mapping, gap analysis, functional specification, solution assessment, and stakeholder management.
• Good understanding of HR processes and enterprise HR systems, with exposure to implementation, enhancement, integration, migration, testing, or system optimisation.
• Experience translating business requirements into functional solutions and working closely with technical teams, vendors, and system integrators.
• Demonstrated ability to manage SIT/UAT activities, validate system functionality, track defects, and ensure solutions meet business requirements.
• Solid project management experience covering project planning, scope and timeline management, risk and issue tracking, stakeholder coordination, and governance reporting.
• Proven experience delivering business and technology transformation initiatives in complex, multi-stakeholder environments.
• Familiarity with banking policies, IT governance, data privacy, and relevant regulatory requirements. Exposure to CRS, FATCA, PDPA, or related compliance areas would be an advantage.
• Strong analytical, problem-solving, communication, negotiation, and influencing skills, with the ability to engage both senior business stakeholders and technical teams.
• Ability to work independently, manage ambiguity, bridge business and technology teams, and drive initiatives from requirements definition through implementation.