Admin & Operations Assistant

Company Overview

NSTORY PTE. LTD. is a Singapore-based provider of all-in-one platform solutions (including NPOS and NEON waiting/booking systems) designed for a new F&B ecosystem.

By seamlessly integrating online and offline services, we are expanding our presence across Asian markets, including Singapore and Malaysia, and actively seeking talent to help us establish a strong footprint across 10 ASEAN countries.

We are looking for a responsible and detail-oriented Admin & Operations Assistant who can reliably execute assigned tasks and maintain a clean and pleasant office environment.

Key Responsibilities

• Payment Follow-ups & Collections:

  • Contact Singapore and overseas (e.g., Malaysia) clients via phone and WhatsApp to check payment schedules according to company guidelines and message templates.

  • Systematically monitor unpaid invoices and execute persistent follow-ups.

• Office Management & General Administration:

  • Maintain office cleanliness, inspect common areas, and ensure a comfortable working environment.

  • Collect daily incoming mail, manage office supplies, and restock inventory.

  • Handle incoming main office calls.

• Data Entry & Sales Support:

  • Input and organize data in MS Excel as instructed by the Chief Operating Officer (COO).

  • Assist the sales team by answering basic queries, retrieving documentation, and checking product stock or dispatch records.

Requirements

• Proficiency in MS Excel and basic office software.

• Ability to carry out instructions accurately, pay attention to details, and persistently follow up on assigned tasks.

Preferred Qualifications

• Conversational proficiency in Korean to liaise with Korean-speaking stakeholders and clients.

Working Conditions

• Location: 60 Kaki Bukit Place #03-13, Singapore 415979

• Employment Type: Full-Time (Monday – Friday)

• Working Hours: 09:00 AM – 06:00 PM (includes 1-hour lunch break)