Sales Operations Associate

About Us

Prosben Group is a manufacturer of lens cleaning solutions, lens wipes and specialty cleaning products, serving established brands across Europe, Asia and the United States. We are looking for a responsible and detail-oriented Sales Operation Associate to support our daily sales operations and ensure smooth coordination throughout the order fulfilment process.

Job Responsibilities

• Process and enter sales orders accurately and promptly into the company's ERP system, including handling Proforma Invoices (PI), Purchase Orders (PO) and other sales-related documentation.
• Monitor and track order progress from order confirmation through to final delivery.
• Coordinate with internal departments, including Sales, Finance and Logistics, to ensure smooth and timely order fulfilment.
• Follow up on order status, delivery schedules and outstanding matters.
• Maintain accurate sales records and order documentation, ensuring proper and systematic filing.
• Identify and follow up on order discrepancies, delivery delays and operational issues.
• Provide administrative and operational support to the sales team to ensure smooth daily operations.
• Prepare regular order status updates and reports as required.

Job Requirements

• Diploma in any discipline. Candidates with experience in international trading, sales support or logistics will have an added advantage.
• Fresh graduates and no experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office applications and comfortable working with computer systems.
• Experience with ERP systems or order management will be an advantage.
• Strong organisational skills with good attention to detail and accuracy.
• Good communication and interpersonal skills, with the ability to coordinate effectively across different departments.
• Proactive, responsible and able to manage multiple tasks and priorities effectively.
• Able to work independently as well as collaboratively within a team.

What We Offer

• Exposure to international business operations and order management.
• Opportunities to work with cross-functional teams across different markets.
• A supportive and collaborative working environment.
• Opportunities for learning and career development.

Join Prosben Group and be part of our growing international business!