Site Clerk

Company Overview

Since 1984, Kwan Yong Construction has delivered award-winning projects across public, commercial, and private sectors. We focus on growth, innovation, and strong stakeholder relationships to ensure efficient, high-quality project outcomes.

Job Summary

You will provide administrative support to the Project Team, manage public inquiries and feedback, coordinate site inspections, document defects, and maintain positive relationships with stakeholders near construction sites.

Responsibilities

• Manage general administrative tasks including answering phone calls, filing, scanning, and maintaining accurate and up-to-date file records
• Support the Project Team by performing clerical duties to ensure smooth project operations
• Respond promptly and professionally to public inquiries, complaints, and feedback to maintain positive community relations
• Arrange site inspections and draft or reply to related feedback and queries to facilitate project progress
• Document and record construction defects accurately, including submitting reports in both hardcopy and online formats
• Build and maintain good relationships with stakeholders living or working near construction sites to foster cooperation and minimize disruptions
• Operate a public hotline to receive and address feedback effectively
• Perform other duties as assigned to support project and administrative needs

Preferred competencies and qualifications

• Minimum GCE 'O' Level qualification
• At least 2 years of relevant administrative experience, preferably within the construction industry
• Specialization or experience in Clerical or Administrative Support roles
• Proficient in Microsoft Office applications to perform daily administrative tasks efficiently
• Ability to work independently and collaboratively within a team environment
• Strong public relations skills to engage effectively with stakeholders and the public