Operations Executive

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all residential sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

Job Requirements

• Diploma or equivalent qualification.
• Minimum 3 years of experience in operations management, facilities management, cleaning services, or related industries.
• Strong leadership and team management skills.
• Good communication and interpersonal skills.
• Ability to work independently and handle multiple operational sites.
• Knowledge of cleaning procedures, equipment, and workplace safety practices is an advantage.