Restaurant Host / Hostess (Pre-Opening at Dempsey)

BOTH GENDERS MAY APPLY

About us
Mission Group is a Singapore hospitality group behind concepts including Casa Vostra, Willow, Chin Mee Chin, temper., Petra and more. Our newest restaurant opens in late January 2027 at Dempsey Hill: a semi-fine dining Chinese restaurant set in a spacious two-storey building. It will have a grand main dining hall, private dining rooms, and a wine lounge on the second floor. Our Host sets the tone for every guest’s experience from the moment they arrive.

What you’ll do

• Greet and welcome guests warmly, and escort them to the dining hall, private rooms or wine lounge
• Manage reservations, walk-ins and the waitlist through the reservation system
• Plan seating to balance guest preferences, special occasions and table turnover
• Handle phone, email and online enquiries, including private dining and event bookings
• Take note of guests’ preferences, special occasions and regulars so their visits feel personal
• Coordinate with the service team on table status and arrivals
• Handle billing and payments when required
• Keep the reception area neat and welcoming

What we’re looking for

• At least 1 year of experience as a host, receptionist or front-of-house team member in a restaurant, hotel or customer service role
• Polished, warm and confident, with excellent interpersonal skills
• Good communication skills in English. Mandarin or Cantonese is an advantage for serving Chinese-speaking guests.
• Organised and calm under pressure
• Experience with reservation systems such as SevenRooms, Chope or TableCheck is a plus
• Able to work shifts, weekends and public holidays

What we offer

• 5-day, 44-hours work week
• Pre-opening training on the restaurant’s service standards
• Staff meals and dining privileges across Mission Group concepts
• Career growth within an expanding hospitality group
• Annual leave, medical, dental and other benefits