Senior Operations Manager (Contract Logistics)

About:

Our client are looking for an experienced Senior Operations Manager to oversee end-to-end warehouse operations, drive operational excellence, and lead continuous improvement initiatives. This role is ideal for a commercially minded logistics professional with strong leadership capabilities and a proven track record in managing large-scale warehouse operations.

Responsibilities:

• Lead and oversee daily warehouse operations, ensuring efficient workflows, productivity, and service excellence.

• Optimize warehouse layout, operational processes, and automation initiatives to improve overall efficiency.

• Drive cost optimization by managing labour costs, overtime, third-party service providers, and operational expenditures.

• Act as the key operational contact for customers, building strong relationships while supporting contract renewals and business growth opportunities.

• Lead Lean Six Sigma and continuous improvement initiatives to enhance operational performance and service quality.

• Manage operational budgets, P&L performance, and resource planning to achieve business objectives.

• Review and approve operational purchases, equipment requirements, and third-party service costs within approved authority limits.

• Ensure full compliance with workplace safety, regulatory, and quality standards.

• Conduct manpower planning, capacity forecasting, and workforce optimization based on business volume projections.

• Monitor operational KPIs and leverage data analytics to drive informed business decisions.

• Present operational performance updates during customer business reviews and internal management meetings.

• Lead, coach, and develop a high-performing operations team while fostering a culture of accountability and continuous improvement.

Requirements:

• Bachelor Degree in Business, Supply Chain, Logistics, or a related discipline.

• At least 5 years of managerial experience within Contract Logistics, Warehousing, or Supply Chain Operations.

• Strong understanding of warehouse operations, cost control, and P&L management.

• Experience leading Lean Six Sigma, continuous improvement, or operational excellence initiatives.

• Proficient in data analysis and reporting tools such as Power BI or Tableau.

• Strong commercial acumen with the ability to understand customer contracts, service level agreements (SLAs), and pricing structures.

• Excellent leadership, stakeholder management, communication, and presentation skills.

• Proven ability to lead large, cross-functional teams in a fast-paced logistics environment.

Interested candidates please apply online or send your latest CV to alex.fong @AlwaysHired.com.sg

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

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