IT & Administrative Assistant

1. Job Summary

Responsible for providing day-to-day IT technical support and assisting the Office Manager with administrative matters to ensure the smooth operation of the office and business activities.​

The role includes IT troubleshooting, system and equipment maintenance, office administrative support, and other related duties assigned by supervisors.​

2. Key Responsibilities

A. IT Support & System Maintenance

1. Provide basic IT technical support to employees, including troubleshooting computers, printers, networks and office software, as well as assisting with email account applications and setup.​

2. Assist in the installation, configuration and maintenance of computers, software and other IT equipment.​

3. Support employee onboarding and offboarding processes, including the creation, handover and deactivation of IT accounts, equipment and system access rights.​

4. Liaise with the Headquarters IT team, external IT vendors and service providers to coordinate and resolve technical issues.​

5. Maintain accurate records of IT equipment, software licences and system access permissions.​

6. Assist in implementing basic information security measures, data backup procedures and company IT policies.​

7. Support the enhancement of IT-related data confidentiality and compliance practices, ensuring that relevant activities comply with applicable Singapore laws and regulations, personal data protection requirements and cross-border data transfer obligations.​

B. Asset & Inventory Management Support

1. Establish and maintain accurate records of company IT equipment, office assets and administrative supplies.​

2. Coordinate asset procurement, receipt and inspection, labelling, allocation, transfer and disposal procedures.​

3. Conduct periodic asset stocktakes and reconcile physical assets against company records.​

4. Ensure proper asset handover procedures and documentation during employee onboarding, internal transfers and offboarding.​

5. Promptly report missing, damaged or obsolete assets and equipment to management.​

C. Office Administration Support

Assist the Office Manager in handling day-to-day office administrative matters and perform other reasonable duties as assigned by management.​

3. Job Requirements

1. Diploma or above in Information Technology, Business Administration, Office Administration or a related discipline.​

2. Prior experience in IT support, administration or a similar role is preferred.​

3. Familiarity with Windows operating systems, Microsoft Office, basic networking and common office equipment.​

4. Good organisational, coordination, communication and problem-solving skills.​

5. Ability to handle multiple tasks independently and collaborate effectively with different departments.​

6. Good command of English; proficiency in Mandarin is an advantage for communication with Chinese-speaking stakeholders.​

7. Responsible, detail-oriented and capable of handling confidential information appropriately.