Counsellor

COMPANY DESCRIPTION

Montfort Care is a social service agency that works with individuals, families and communities to create new possibilities. Founded in 2000, we now employ more than 400 employees and operate from over 30 locations in Singapore across Anti-Violence, Family Service, Mental Health, Caregiving and Eldercare services.

Guided by our founding ethos, "Those whom the world rejects must move you the most", we believe no life should be defined by its hardest circumstances. Behind every struggle is a person or family with dignity, strengths and possibilities yet to be realised. Our work begins by seeing what others may overlook and creating the conditions for people to reclaim agency, rebuild relationships and shape a different future.

Find out more at www.montfortcare.org.sg

RESPONSIBILITIES

The Counsellor provides counselling services to individuals and families experiencing socioemotional and marital challenges such as marital conflicts and undergoing divorce. This includes case management for cases of low to moderate complexity and risk and provision of clinical services through various modes of counselling such as face-to-face or online counselling and group work. This includes developing strategies, planning and implementing counselling-related programmes, including crisis intervention and referrals to relevant agencies. He/she also conducts practice-based research and facilitates outreach, trainings and programmes for the community.

Counselling assessments and interventions

• Conduct routine counselling cases, including conducting risk and need assessments and delivering intervention plans over a variety of modes and approaches such as counselling, group work, video, phone and email
• Facilitate case formulation and management for routine cases, including preparation of assessment reports, delivery of case presentations, and referrals to relevant organisations in social services ecosystem
• Provide crisis intervention and referral when required

Case Management & Documentation

• Prepare and maintain accurate, timely, and confidential case notes in accordance with agency policies, PDPA, and professional ethical standards
• Manage caseloads effectively, prioritising cases based on risk and complexity
• Coordinate referrals to internal programmes or external community resources (e.g. IMH, FSCs, hospitals, schools, MSF agencies)
• Participate in case conferences, multidisciplinary discussions and meetings

Programme Management & Group Work

• Design and facilitate groupwork sessions to achieve socioemotional goals
• Contribute to the development, implementation, and evaluation of programmes
• Support outreach, community education, and preventive initiatives

Maintaining professional, legal and ethical standards

• Adhere to professional standards in clinical, legal and ethical practices, ensuring client consent and confidentiality and proper data privacy protocol in counselling
• Review counselling interventions and programmes in line with client needs and best practices

Professional Development & Supervision

• Participate in regular clinical supervision and reflective practice.
• Engage in continuous professional development (CPD) to maintain competency and accreditation requirements.
• Stay updated on best practices, research, and policy developments relevant to social service work in Singapore.
• Support interns or junior staff where applicable.

Conducting practice-based research

• Make recommendations for research topics and hypotheses based on experiences and learnings with direct practice work
• Conduct practice-based research in line with ethical guidelines
• Perform data collection and analysis to support research

Master's in counselling from an accredited institution, recognized by Singapore Association of Counselling (SAC).

Relevant Experience

• At least 3 years of relevant work experience, with children, couples and families
• Proficient in various counselling approaches (e.g. systemic) and tools to help client's concerns

Competencies

• People-oriented and good interpersonal skills
• Excellent oral and written communications skills
• Effective report writing skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately and make recommendations
• Able to multi-task and work in fast-paced and dynamic environmentwith good adaptability skills
• Able to work with high conflict couples and court mandated high conflict parents
• Committed and can-do attitude
• Team Player

*Only shortlisted candidates will be notified.

Location: Telok Blangah