SUPERVISOR

Roles & Responsibilities

Responsibilities:

1. Oversee the full daily operation of an integrated outlet (hair salon + grocery convenience store), arrange staff roster, monitor daily workflow, attendance, hygiene, and service standards.

2. Lead a full team including hair stylists, retail staff, cashiers, and cleaners; conduct on-the-job training, performance reviews, and resolve internal staff conflicts to retain a stable workforce.

3. Manage inventory of hair care products, snacks & daily groceries; conduct regular stock takes, arrange replenishment, minimize goods wastage, and control operational costs.

4. Handle customer complaints, maintain regular client relationships, improve customer return rate; supervise store environment and service etiquette to guarantee customer satisfaction.

5. Reconcile daily cash & sales reports, submit financial data to HQ on time, hit monthly sales targets, and plan simple in-store promotion activities.

6. Consult with clients on stylistic options for their hair.

7. Shampooing, cutting, coloring, and highlighting hair.

8. Managing bookings and welcoming clients into the store. Keeping updated on hairstyle trends and styling methods.

Requirements:

* Previous experience as a hair stylist or colorist.

* A wide palette of styling and coloring techniques.

* Proficiency with hot irons, curlers, and blow-dryers.

* Excellent interpersonal skills.

* Good verbal communication.

* Physical stamina.

* Strong sense of responsibility, good stress tolerance, capable of multitasking, careful and patient with a service mindset.

* Creative mindset and a good eye for design.

* Able to work on weekends and public holidays

* Assist senior hairdressers with hairdressing work

* Able to start immediately

Only candidates who meet the company's criteria will receive our interview notifications