Operations Analyst & Service Support

Key Responsibilities:

• At least 1+ year of relevant experience preferably in a Finance Institution.
• Strong analytical and problem-solving skills
• Effective in fast-paced, team-oriented environments
• Excellent written and verbal communication skills
• Organized, methodical, and detail-oriented
• Capable of multitasking and managing multiple priorities
• Able to work independently and collaboratively
• Dedicated and hardworking, with a high degree of accountability and integrity
• Skilled in tracking updates from various parties for consolidation, submission, and timely closure.
• Proficient in updating documents and maintaining standard operating procedures and SharePoint site content as required
• Comfortable generating and analyzing reports across various platforms, including PPM, JIRA, Qlik, and other

Good

to

Have:

• Experienced in SharePoint page design and workflow creation
• Proficient in generating reports using data extracts from SharePoint
• Hands-on experience with onboarding and offboarding processes
• Background in audit, risk management, and compliance activities