Senior Manager / Lead – SAP SuccessFactors & HR Systems (Global Delivery)

We are seeking a highly accomplished, forward-focused SAP SuccessFactors & HCM Lead / Senior Manager to lead complex, enterprise-scale HR digital transformation projects.

In this role, you will bridge the gap between global HR strategy and technical delivery, leading cross-functional delivery teams across international markets.

You will oversee end-to-end global implementations, upgrades, and support operations across SAP SuccessFactors and SAP HCM ecosystems.

Key Responsibilities

• Lead end-to-end global implementations, upgrades, support operations, and M&A integrations for SAP SuccessFactors and legacy SAP HCM environments across multi-country regions.

• Conduct workshops, perform gap/impact assessments, define target operating models, and deliver configuration solutions tailored to global business requirements.

• Manage solution rollout activities, including standard process definitions, custom configurations, testing strategy, mass communications, and change management.

• Function as the Subject Matter Expert (SME) and primary strategic advisor for executive C-suite and regional HR business leaders.

• Lead cross-functional offshore and onshore delivery teams, establishing performance standards, resource allocation, risk mitigation, and quality assurance frameworks.

• Manage key client accounts, drive business growth, and maintain operational SLAs and project deliverables within preset cost and timeline parameters.

Required Qualifications & Experience

• SAP SuccessFactors: Hands-on subject matter expertise across full talent suites—Employee Central (EC), Global Compensation Management, Performance & Goals (PMGM), Career Development Planning (CDP), Succession Management, and Learning (LMS).

• System Integrations: Expertise in configuring, optimizing, and integrating SuccessFactors APIs, Integration Center, and legacy third-party interfaces (e.g., Kronos, PeopleSoft).

• SAP HCM / ERP Core: Deep functional expertise in SAP HCM sub-modules (Payroll, Personnel Administration, Organizational Management, Personnel Development, Time Management, ESS/MSS, and HCM Processes & Forms).

• Global Payroll: Knowledge of multi-country payroll setups, Personnel Calculation Rules (PCRs), schemas, and regional statutory compliance requirements (e.g., US, UK, Australia, SEA, Middle East).

Experience & Leadership

• 8 to 18+ years of progressive experience spanning SAP HR/SuccessFactors functional consulting, capability leadership, and project delivery management.

• Proven track record leading large-scale, cross-border teams in a global delivery model.

• Practical experience applying Agile, Scrum, and SAFe frameworks to software deployment, system migrations, and rollouts.

• Strong background in data migration strategy, mapping, and conversion execution across legacy HR platforms.

Education & Certifications

• Education: Master’s degree (MBA or equivalent) and/or Bachelor’s degree in Computer Science, Information Technology, or Business Administration.

• Certifications (Preferred):

  • SAP Certified Application Associate – SuccessFactors (e.g., Employee Central / Compensation)

  • SAP HCM Certified Consultant

  • SAFe / Agile / Project Management Certification