SENIOR CLINIC ASSISTANT

We are looking for an experienced, responsible and service-oriented Full-Time Clinic Assistant to join our family medical clinic.

Requirements

• Minimum GCE N-Level / O-Level, NITEC in Nursing or Higher NITEC
• Minimum 1 year of working experience in a GP clinic in Singapore
• Experience with SGiMED is preferred
• Familiar with the Government and private healthcare/panel claims and able to submit claims independently
• Familiar with emergency drugs and emergency kits (e-kits), including routine checking and maintenance
• Able to perform medication and consumable stock-taking
• Able to receive and enter stocks accurately into SGiMED
• Familiar with medication dispensing and general GP clinic operations.
• Able to handle difficult or demanding patients calmly, tactfully and professionally
• Basic IT proficiency
• Good command of spoken English
• Ability to communicate with Mandarin-speaking patients is an added advantage
• Good learning attitude and strong service mindset are essential
• Must be passionate about healthcare and patient care
• Responsible, punctual and able to work independently
• Must be able and willing to work rostered evening shifts, specially during the weekends and Public Holidays
• Singapore Citizens / PRs preferred

Main Duties

• Patient registration, appointments and enquiries
• Medication dispensing and billing
• Government, corporate and private claims submission
• Stock-taking and SGiMED inventory entries
• Checking emergency drugs and e-kits
• Assisting doctors with daily clinic operations
• Handling patient enquiries, feedback and difficult situations professionally
• General clinic administration

Employment Type: Full-Time
Work Location: MacPherson, Singapore
Working Arrangement: Rostered shifts, including evenings, weekends and Public Holidays

Interested candidates should submit an updated résumé stating their GP clinic experience, SGiMED experience, claims-handling experience and earliest available start date.