Customer Service & Administration Officer (B2B / Contracts)

• Position: Customer Service & Administration Officer (B2B / Contracts)

• Location: Choa Chu Kang / Bedok

• Working hours: 5 days work week, Monday to Friday, 8.30am–5.30pm

• Salary (commensurate with experience): Up to $3500 + 14 Days Annual Leave

• Duration: Permanent

• Industry: Landscape / Horticulture / Indoor Greenery

Main Responsibilities:

• Handle customer enquiries, service requests and complaints professionally.

• Maintain customer relationships and coordinate service follow-ups with Operations.

• Prepare quotations, contracts, amendments and renewal documentation.

• Monitor contract renewals and coordinate purchase order requirements.

• Prepare and follow up on Permit to Work (PTW) applications.

• Liaise with Operations and SHEQ teams on technical and safety documentation.

• Maintain customer records, contracts and administrative documentation.

• Update tasks in Asana and support departmental reporting.

Requirements:

• GCE A-Level, Diploma or equivalent qualification.

• 1–3 years of experience in customer service, sales administration or contract administration.

• Experience in a B2B service environment will be advantageous.

• Proficient in Microsoft Office; familiarity with Asana or CRM systems is advantageous.

Send your resume via Email to [email protected]

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*We do not charge our candidates any referral fee nor bind them with any contract.*

Jane Chua

Deputy Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.