Interviewer Operations Specialist (Interview Management)

The role focuses on the operations and administration of an interviewer management platform, which supports the end-to-end interview process, including interviewer availability, scheduling, onboarding, training, feedback and endorsements.

You will work closely with engineering teams, Talent Acquisition, hiring stakeholders and interviewers to ensure operational processes are effective, information is accurate and the overall interviewer experience is continuously improved.

Key Responsibilities

• Manage interviewer programme operations, including interviewer availability, participation, onboarding, training and endorsements.

• Maintain the accuracy of interview operations across multiple systems by reconciling information between internal trackers, interviewer management platforms and recruitment systems.

• Oversee the adoption and daily operations of the interviewer management platform, ensuring processes, user guidance and operational procedures remain clear and effective.

• Identify operational and platform improvements by gathering user feedback, understanding pain points and working with technical teams to define requirements and prioritise enhancements.

• Coordinate with Talent Acquisition, engineering leaders and interviewers to improve interview workflows and resolve operational issues.

• Monitor operational data and performance, including interviewer capacity, utilisation, workload and participation, to identify areas for improvement.

• Develop and maintain interviewer guidelines, processes and communications to promote consistent practices across the engineering community.

Requirements

• 1–3 years of experience in operations, programme coordination, project management or a related field, preferably within a technology or engineering environment.

• Experience managing operational processes and coordinating activities across multiple stakeholders.

• Strong communication and stakeholder management skills, with the ability to engage both technical and non-technical teams.

• Ability to understand user requirements and translate them into practical process or platform improvements.

• Comfortable working with operational data, identifying discrepancies, analysing trends and preparing reports to support decision-making.

• Organised and detail-oriented, with the ability to manage day-to-day operations while supporting continuous improvement initiatives.

• Experience in recruitment operations, interview coordination or interviewer management programmes would be advantageous.

• Familiarity with recruitment or assessment platforms such as Greenhouse, HackerRank or similar systems would be an added advantage.

• Diploma or degree in Business Administration, Information Systems, Human Resources or a related discipline.
  

  Interested candidates may apply via email to [email protected](indicating Job ID J59033 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.
  

  Coen Tay Zhi Xuan (R1989334)

  ScienTec Consulting Pte Ltd (ScienTec Personnel) -11C5781