RESTAURANT SUPERVISOR

Job Summary

The Restaurant Supervisor supports the Restaurant Manager in overseeing daily operations, supervising service staff, maintaining food-service standards, and ensuring guests receive a positive dining experience.

Key Responsibilities

• Supervise daily restaurant activities
• Delegate service staff duties
• Ensure consistent service quality, food presentation, cleanliness and performance
• Ensure guest satisfaction and complaint handling
• Coordinate between service and kitchen
• Training new employees on company SOPs and standard F&B practices
• Monitor employee attendance, punctuality, grooming, and compliance with company policies.
• Staff scheduling and ensuring sufficient manpower
• Check stock levels and assist with ordering food, beverages, and operating supplies.
• Ensure compliance with food-safety, sanitation, licensing, and workplace health-and-safety requirements.
• Process payments, check cash reconciliations, and prepare shift reports when required.
• Assist management with promotions, events, sales targets, and service-improvement plans.

Requirements

• At least 2 years F&B supervisor experience preferably in Seafood restaurant.
• Willing to work during weekends and Public Holiday
• Possesses strong interpersonal skills to de-escalates workplace conflicts and restores productive team dynamics through proactive, empathetic communication.
• Possess excellent service attitude