(Entry) Verification Officer

Working days: Monday to Friday

Working hours: 08:30AM – 5:30PM/6:00PM (office hours)

Location: 5 minutes from Novena MRT

Salary: up to $2,800/-

• Facilitate survey administration and conduct data validation on completed surveys
• Make calls out to respondents to verify and clarify data
• Conduct and verify data on completed survey cases to ensure data is accurate and reliable
• Deliver personalized service over the phone to respondents with regards to survey matters in an effective and efficient manner.
• Support the team and contact service centre in terms of administrative and coordination
• Data entry for completed surveys, and to update status and report to supervisor
• Ensure highest level of customer experience service is rendered
• Respond to queries from respondents in a professional manner
• Maintains a high standard of work quality by consistently meeting and exceeding performance goals (KPI)
• Ability to work proactively, independently under tight timelines
• Proficient in computer usage, able to adapt to systems within a short period of time
• Any other ad-hoc duties as assigned

Singapore gov project, hence Singaporeans only.

We regret to inform that only shortlisted candidates will be notified.

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We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.

For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at [email protected].

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)