Customer Solutions Manager [EL]

Project and Customer Management

• Manage server-related customer projects from initial quotation and proposal stages through NPI, production delivery and after-sales support.

• Coordinate with international customers to establish project requirements, specifications, schedules and delivery expectations.

• Ensure project deliverables meet agreed quality standards, technical specifications and timelines.

Project Execution and Coordination

• Coordinate cross-functional resources across R&D, manufacturing, supply chain and other departments.

• Lead project review meetings, monitor milestones and resolve issues that may affect project execution.

• Develop project schedules, monitor budgets and implement risk mitigation measures.

• Provide regular project status reports and performance updates to management and customers.

Business and Technology Development

• Monitor server market developments, customer demand and emerging technologies.

• Identify opportunities for new projects, product enhancements and business expansion.

• Support customer product planning through coordination with relevant technical and commercial teams.

Inventory and Cost Management

• Monitor excess and obsolete inventory risks arising from customer projects and product requirements.

• Coordinate with customers and internal stakeholders to negotiate inventory clearance and cost-sharing arrangements.

• Recommend improvements to inventory planning and material management processes to minimise costs and future exposure.
  

  
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