Engineer, Field Engineering

We are seeking for aspiring Engineer, Field Engineering to join our talented team. The ideal candidate will apply engineering principles and techniques to perform equipment engineering in a manufacturing environment, ensuring proper installations and maintenance of equipment to minimise production delay.

Job Responsibilities

• Provide highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
• Perform continual improvement programmes, parts’ overhaul, preventive maintenance, modifications and repair works on equipment
• Serve as company liaison with customer on administrative and technical matters for assigned projects
• Coordinate logistics arrangements and with customer on equipment related matters
• Respond to customers’ complaints, provides time to solutions to resolve customers’ issues
• Monitors the performance of the product, provide regular update report and feedback on customer’s service requests
• Report common complaints of customers to management in order to address the situation for future reference

Job Requirements

• Degree in Mechanical / Electrical / Electronics Engineering or its equivalent
• Minimum 10 years of relevant working experience in the semiconductor industry
• Strong communication and good interpersonal skills
• Meticulous, organized and resourceful team player, with experience in leading and managing teams
• Highly motivated individual with a genuine passion for supporting other’s growth and development
• Ability to work in cleanroom environment
• Willingness to work shift hours and/or be on standby after office hours, including weekends and public holidays

We regret that only shortlisted candidates will be notified.