Programme Operations Executive (WPD) [Temp - 1 year]

What the role is

As the Executive under the Programme and Operations (PO) Career Trial team, you will be responsible for providing the following support to the team:

• Conduct inquiries related to the programme administration for Career Trial (CT) through email correspondences, phone calls and on-site visits to jobseekers and companies.

• Assess the information and submitted supporting documents to identify potential discrepancies or non-compliance with the CT programme terms.

• Document findings and recommend courses of action based on established guidelines and policies.

• Liaise with vendor on programme related queries including claim related matters.

• Assist with data cleaning of reports submitted by programme partners and do data validation against CPF records where relevant.

• Respond to appeals and feedback by jobseekers or companies.

• Other work activities as and when necessary.

What we are looking for

· Excellent communication and interpersonal skills, with the ability to work effectively with a wide range of stakeholders.

· Strong analytical skills with attention to detail

· Strong organizational and planning skills, with the ability to manage multiple tasks and priorities simultaneously.

· Strong ability to work with data and systems.

· Proficiency in Microsoft Office and other relevant software applications.

· Ability to work independently and as part of a team, with a positive and proactive approach to problem-solving.

Knowledge/Skills

· Excellent communication skills, with the ability to effectively communicate with internal and external stakeholders.

· Strong analytical skills with attention to details

· Proficient in using Microsoft Office tools.

· Ability to work independently and as part of a team.

· Ability to prioritize and meet deadlines in a fast-paced environment.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.