SERVICE AMBASSADOR

TSH Corporation Limited specialises in offering and distributing the epitome of premium whiskies, cocktails and spirits. Our portfolio comprises nine distinctive concepts: Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge, The Auld Alliance, The Whisky Store and Whisky Journey. This December, Signature Reserve will collaborate with FOC Restaurant on an exciting new concept that brings together the world of whisky and Catalan cuisine, creating yet another distinctive and elevated hospitality experience within our growing portfolio.

As we continue to expand our portfolio and strengthen our presence in the industry, we are seeking passionate, committed and service-oriented individuals to join our team. This is an exciting opportunity for those looking to grow their careers within the premium spirits and hospitality industry and be part of a growing organisation that continues to evolve and introduce new concepts and experiences for its consumers.

General Duties & Responsibilities:

• Deliver excellent service and ensure smooth daily operations in the dining area.
• Set up and clear tables promptly and neatly before and after service.
• Take customer orders accurately and input them into the Point of Sales (POS) system.
• Promote standard menu beverages and upsell specialty drinks when appropriate.
• Serve food and beverages to the correct tables in a timely manner.
• Prepare and serve beverages according to bar recipes and standards as required.
• Ensure customer requests are met by coordinating closely with the team members.
• Uphold hygiene, safety, and cleanliness standards at all times.
• Perform general food and beverage operational tasks as required.
• Ensure the bar area is clean, well-stocked, and efficiently organised.
• Stay attentive to customer needs and respond promptly to requests.
• Maintain a positive attitude and cooperate effectively with team members.
• Suggest improvements to enhance service quality and work processes.
• Any other duties may be assigned from time to time.

Staff Benefits:

• Annual Leave
• Medical and Hospitalisation Leave
• Maternity, Paternity and Childcare Leave
• Compassionate Leave
• Marriage Leave
• Medical & Dental Benefits
• Insurance Coverage

Job Requirements:

• Prior F&B or customer service experience is a plus (training will be provided).
• Candidates without relevant working experience are welcome to apply.
• Attentive, friendly, and service-oriented.
• Good communication and teamwork skills.
• Able to do shift work.
• Flexible with work hours, including weekends and public holidays.
• Work efficiently under pressure during peak hours.
• Physically fit and able to stand for long hours.