Sales Operations Management Coordinator

Primary Responsibility: Responsible for the day-to-day sales operations, from the sales cycle,manage order fulfillment, maintain CRM data, and support sales performancereporting. Bridging sales strategies with day-to-day execution

• Receive, review, and process sales orders, quotations, and invoices to ensure accuracy and timely delivery.
• Liaise with logistics, warehouse, finance, and procurement teams to align stock availability, billing, and customer service.
• Update and maintain customer records, track sales opportunities, and assist with CRM dashboard management.
• Prepare sales reports, presentations, bid/tender collateral, and RFQ/RFI responses.
• Handle customer inquiries, follow up on purchase orders or payments, and resolve order discrepancies.
• Identify bottlenecks in the sales workflow and help implement smoother operational tools or procedures.