Course Consultant Assistant

Tuition Centre Looking for Course Consultant Assistant

Join our fun and vibrant team! We're looking for a dedicated Course Consultant Assistant to support our students and families. In return, we offer attractive remuneration packages, career growth opportunities, and exciting quarterly team events. If you're passionate about education, enjoy working with young learners, and can connect well with Chinese-speaking parents, we'd love to hear from you!

Requirements

1. Willingness to work weekends (mandatory) — our peak hours are when students are free to learn

2. Patience in engaging with students ranging from Primary to Upper Secondary level

3. Our clientele are mainly Chinese-speaking parents, therefore, being able to communicate effectively with parents in Mandarin is mandatory

Work Schedule

1. Monday to Friday:

• 3 full days: 10.30am to 7.00pm (with lunch break included)
• 1 half day: 1.00pm to 6.30pm

2. Saturday and Sunday: 9.30am – 6.30pm (with lunch break included)

Weekly working hours: 44 hours

Weekly off: 1.5 days (face to face discussion)

Public Holidays: OFF

What We Offer

1. Attractive remuneration package

2. Annual bonus

3. Promotion opportunities

4. Vibrant, supportive team culture

5. Quarterly team-bonding events

6. Conveniently located at Bugis

Job Duties

1. Manage relationships with clients, agents, and internal team members

2. Conduct indoor sales by introducing our courses to new and existing clients

3. Manage the company's social media accounts, both independently and as part of a team

4. Support marketing events and outreach activities (e.g., seminars, talks, presentations)

5. Handle student registrations and maintain up-to-date client records in the company's system

Job Requirements

1. Diploma from a Polytechnic or equivalent (or higher)

2. Responsive, responsible, and earnest in carrying out duties

3. Strong team player who can also work independently

4. Good understanding of Chinese clients' needs and communication style

5. Willing and able to communicate outside regular working hours when required

6. Available to work on weekends

7. Patient, with a genuine enjoyment of engaging with people

8. Eager to learn and receptive to feedback

Preferred Background

1. Professional knowledge or skills in relationship management

2. Experience in managing social media platforms such as, but not limited to: XiaoHongShu, WeChat Official Account/Channel, Douyin/TikTok, Instagram, etc.

3. Comfortable on camera and open to participating in livestreams for work purposes

4. Proficient in Adobe Photoshop, PowerPoint, and/or photo/video editing tools

5. Prior experience in sales, customer service, or relationship management

6. Bilingual proficiency in English and Chinese (speaking, reading, and writing)

7. Strong interpersonal skills and ability to perform well under pressure

8. Educational background in Singapore's primary and/or secondary school system

APPLICATION PROCESS

1) Attach your CV, education certificates and transcripts (PSLE, O Level, A level or equivalent, Degree), and Cover Letter (if applicable)

2) Qualified candidate will receive interview invitation.

3) Interview outcome will be released in 1-2 weeks by email.