Operations Executive

The Operations Executive is based at Precious Homes Lengkok Bahru and is responsible for supporting the efficient day-to-day operations of Precious Nursing Homes and the Precious Activity Ageing Centres. This role focuses on operational coordination, process improvement, regulatory compliance, and resource management to ensure high-quality care delivery, resident and client well-being, and alignment with organisational standards across both facilities.

Key Responsibilities

• Coordinate and monitor daily operational activities across nursing, care, housekeeping, F&B, and support services at Senja Nursing Home and the Activity Ageing Centre to ensure smooth workflow and timely service delivery.
• Support the development, implementation, and continuous improvement of standard operating procedures (SOPs) related to resident/client care, infection control, safety, and facility management for both sites.
• Track operational KPIs (e.g. occupancy, staffing levels, attendance, incident reports, audit readiness) and prepare regular reports for management review.
• Assist in resource planning, including manpower support, inventory of medical and non-medical supplies, and coordination with vendors for both facilities.
• Liaise with internal teams (nursing, clinical, accounts, HR, facilities) and external parties (suppliers, contractors, regulatory bodies) to resolve operational issues promptly.
• Support compliance with Ministry of Health (MOH) regulations, licensing requirements, infection prevention & control protocols, and internal quality standards across both sites.
• Assist in preparation for internal and external audits, inspections, and quality assessments.
• Maintain accurate operational records, documentation, and filing systems for Nursing Homes and the Activity Ageing Centres.
• Support the planning and execution of initiatives, projects, facility maintenance works, and improvement initiatives.
• Contribute to risk identification, incident follow-up, and continuous improvement efforts across Precious facilities.
• Travel between sites as required to support operational needs.

Requirements:

• Degree in Business Administration or related fields
• Minimum 2 years of operations experience but those without experience may apply for entry level role.
• Good communication and interpersonal skills
• Good in Microsoft office and AI tools
• Ability to work independently with initiative