Senior Executive, Quality Management (Healthcare)

• 5-Day Work Week: Mondays – Fridays , 8:30am to 6:00pm

• Location: East

• Basic Salary: Up to S$4500 (commensurate with experience) + Attractive Benefits

• Industry: Healthcare

A leading healthcare provider is seeking a Senior Executive, Quality Management to support and drive quality improvement initiatives, patient safety standards, and regulatory compliance across its operations.

Job Responsibilities:

• Manage incidents, customer feedback and complaints, ensuring timely resolution and implementation of preventive measures

• Identify and assess risks to patient safety and quality of care

• Develop strategies to mitigate risks and enhance clinical quality and patient safety outcomes

• Monitor, analyse and evaluate data to assess effectiveness of quality programmes and initiatives

• Collaborate with internal stakeholders and external consultants to achieve and maintain certifications

• Support implementation of healthcare regulatory requirements, including data protection and health information policies

• Work with cross-functional teams to review and improve healthcare processes, workflows and procedures

• Track and maintain quality indicators (productivity, customer satisfaction, incidents, feedback) and prepare management reports

• Maintain document control and oversee organisation-wide documentation inventory

• Manage and track external correspondences with regulatory bodies

Job Requirements:

• Min. Diploma in any discipline

• Min. 3 years of relevant experience in quality management, preferably within the healthcare sector

• Experience in quality assurance, quality improvement, patient safety, and/or personal data protection

• Sound knowledge of statutory regulations and healthcare-related guidelines across all areas of healthcare operations

• Exposure to Root Cause Analysis (RCA) and Failure Modes and Effects Analysis (FMEA) will be advantageous

Looking for a change or a new challenge? Please email your detailed resume in MS Word format to [email protected]

Cherry Cheng Wei (Ms.) | Talent Acquisition Consultant | CEI Reg. No: R26160225