E-Commerce Operations Executive

We are looking for a creative, organised and proactive individual to join our growing e-commerce team!

If you enjoy online shopping, creating attractive product listings and exploring ways to boost online sales, we'd love to hear from you!

Key Responsibilities

1. E-Commerce Platform Management

• Manage and update product listings across Shopee, TikTok Shop and other online platforms.

• Set up and maintain product pricing, discounts, vouchers and promotional campaigns.

• Ensure product descriptions, images and pricing are accurate and attractive.

• Monitor competitor pricing, promotions and market trends.

2. Campaigns & Sales Promotions

• Assist in planning and executing online sales campaigns, including double-digit sales, flash deals and festive promotions.

• Recommend promotional ideas and pricing strategies to improve sales performance.

• Coordinate campaign setups and ensure promotions are launched on time.

3. Product Images & Content

• Create and edit product listing images, promotional banners and simple marketing visuals using Canva or similar tools.

• Assist with product photography and basic short-form video content.

• Ensure product listings are visually appealing and consistent with brand guidelines.

4. Livestream Support

• Assist and co-host livestream sessions on TikTok Shop and Shopee.

• Help introduce products, engage with viewers and promote products during livestreams.

• No professional livestreaming experience required — just be comfortable appearing on camera and willing to learn!

5. Order Fulfilment & Customer Experience

• Coordinate with Warehouse and Logistics teams to ensure timely and accurate fulfilment of e-commerce orders.

• Assist with e-commerce customer enquiries and order-related matters when required.

• Support occasional walk-in customers, warehouse sales, company events and other e-commerce-related activities where necessary.

Requirements

• Experience with Shopee, TikTok Shop or other e-commerce platforms is preferred.

• Basic Canva or image-editing skills.

• Familiar with online promotions, product pricing and campaign setups.

• Comfortable appearing on camera and willing to co-host livestreams.

• Creative, detail-oriented and willing to learn.

• Ability to independently plan promotions and suggest sales strategies will be an added advantage.

• Fresh graduates with relevant skills are welcome to apply.