SALES ENGINEER

KeyResponsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationship with key customers and stakeholders.

• Conduct needs assessments to understand customers' requirement and challenges.

• Provide technical consultation to customers, offering solutions that align with their operational goals.

1. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.

• Prepare and deliver compelling presentations and product demonstrations to potential clients.

• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

1. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.

• Drive the sales of services to existing and new customers with equipment sold by the company.

• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.

• Act as a point of contact for post-sales support, troubleshooting and sales of service.

1. Market and Product Knowledge:

• Stay up-to-date with industry trends, emerging technologies, and competitive landscape.

• Continuously enhance product knowledge and understand advancements in equipment and service offerings.

• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.

• Participate in all company-participated trade shows and seminars in Singapore and abroad.

1. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.

• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.

• Assist management with any other ad-hoc tasks and duties as and where required.