IT/Software Operations & Events Executive

IT/Software Operations & Events Executive

Job Overview

We are looking for an IT Operations & Event Management Executive to support the daily operations. The role involves coordinating IT systems, software operations, providing event support, and ensuring smooth delivery of on-site services in accordance with operational and security requirements.

Job scope:

• Manage and monitor software applications and operational systems to ensure smooth day-to-day operations.
• Ensure compliance with established operating procedures, requirements, security policies and relevant standards.
• Monitor system performance, identify operational issues and coordinate with relevant technical teams or vendors for resolution.
• Liaise with internal teams, users, vendors and service providers to ensure smooth operations.
• Monitor operational activities, maintain accurate records and prepare reports as required.
• Provide on-site support during events and operational activities, including ad hoc duties when required.
• Handle user feedback, service requests and complaints, coordinating with relevant stakeholders to ensure timely follow-up and resolution.
• Work on rotating shifts, weekends or extended hours where necessary to support operational requirements.

Requirements

• Experience in software operations, application support, compliance monitoring or operational management will be an advantage.
• Basic knowledge and familiar with software applications, troubleshooting.
• Proficient in Microsoft Office.
• Good communication, coordination and problem-solving skills.
• Able to work independently and as part of a team in a fast-paced operational environment.
• Willingness to work on-site and support shift operations as required.
• Must be able to meet the relevant security clearance and access requirements for a government facility.

👉🏻 For more information or interested candidates, please reach out via WhatsApp to 96303439 or [email protected].

EA License No. : 22C0937

EA Personnel No. : R23118390 (Gwen Lim)