Tenancy Executive

Main liaison for tenant fit-out works and renovation works

Provide guidance to new tenants on building fit-out procedures

Responsible for hand-over of tenant premises in accordance with checklist and follow up and close all defects identified

Overall responsible of keys and fixtures in all vacant units

Ensure all proper documentation, permit to work, workers list, layout drawings, renovation deposit etc are submitted and approved before commencement of works

Follow up closely with tenant’s project managers/contractors to ensure compliance with local authority and building standards and requirements

Conduct regular inspections of work site and ensure strict adherence to our policies and procedures

Responsible for monthly tenancy management reporting, compiling of approved design occupant load and update building fit out manuals periodically

Handle all sub-division works with all relevant parties

Conduct fit-out survey after each fit-out work

Maintain accurate and up to date records of all tenants and keep them organized within an archive.

Responsible for maintaining the checklist for tenant’s premise handovers and takeovers processes

Ensure arrears level of tenants of not more than two months

Investigate and respond to complaints made by or about tenants and take corrective action as required

Manage the delivery of excellent customer services consistent with the company’s service standards and brand attributes