Business Analyst (Education Technology) | Contract

Job Responsibilities

• Plan and facilitate requirement workshops with academic and administrative process owners, and elaborate business processes into detailed business rules, decision logic, exception paths and role-based access.
• Translate requirements into functional specifications with clear acceptance criteria, and maintain traceability from requirement through design, build and test.
• Conduct fit-gap analysis, and distinguish between standard sector practice, institution specific practice and legacy workarounds that should not be carried forward.
• Analyze how business processes and data operate across the legacy and new platforms during co-existence, including interim processes, the authoritative source of each data set at each stage, and cutover requirements.
• Design the to-be business processes and data operability.
• Work with designers on student and staff journeys, providing the process and policy grounding for experience design.
• Support data migration through source to target mapping, data quality rules and reconciliation criteria.
• Design test scenarios, support user acceptance testing, and contribute to business readiness, training and change materials.
• Define functional requirements for integrations between the SIS and surrounding enterprise and third-party systems.
• Maintain the requirements baseline through formal review and sign-off, manage requirement changes through the agreed change control process, and support phase gate reviews.

Job Qualifications

• Degree in Business, Information Systems, Computer Science, Engineering, or a related discipline.
• Minimum 2 years of Business Analysis experience, with at least 1 year within higher education or academic services.
• Proven experience delivering enterprise system implementations or enhancements through to go-live.
• Excellent skills in requirements gathering, business process analysis, testing, and stakeholder management.
• Ability to facilitate workshops and engage senior academic, administrative, and technical stakeholders.
• Excellent documentation, analytical, communication, and problem-solving skills.
• Familiarity with APIs, data integration, and microservices-based architectures.
• Experience with Student Information Systems (e.g., PeopleSoft, Workday Student, Ellucian), data migration projects, and cloud/AWS environments is advantageous.
• Professional certifications in Business Analysis, Agile, or Scrum methodologies are a plus.

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