6 Months Client Relationship Manager, Raffles Place

Responsibilities:

• Ability to achieve the renewal growth targets set for the Broking Channel and other key performance indicators as prescribed by the company;
• To establish and maintain a strong business relationship with assigned intermediaries to service and grow existing accounts for corporate insurance;
• Pro-actively sets appointments and personally meets with the assigned intermediaries with regular meetings and engagement activities;
• Have the discipline to provide timely and accurate renewal status information and renewal growth data for the purposes of management reporting and sales forecasting is a must;
• Provide timely renewal terms or sales proposal for new lines of cover on their existing accounts in accordance to the guidelines on business acceptance, risk management and underwriting profitability;
• Ensure timely and accurate submission of renewal employee data, including placement documentation for billing, and liaising with internal operation team to resolve servicing and operational matters;
• Follow up on outstanding policy premium collection promptly to ensure compliance to internal credit control;
• Ability to pitch and deliver corporate sales presentations jointly with intermediaries, as well as able to support and jointly conduct Employee Communication Sessions to the members of existing corporate customers
• Participate in scheduled sales training and other professional development courses to enhance sales skills and meet the mandatory CPD hours requirement to ensure Fit & Proper;
• Undertake any other projects assigned from time to time such as products/services enhancements and market analysis

Requirements:

• Education – Bachelor’s Degree
• Experience – minimum 2-5 years related industry experience
• Certifications/licenses – HI, M5 and M9
• Excellent communications and interpersonal skills
• Strong Customer focus and relationship-building ability
• Good organizational and project management skills
• Strong Problem Solving and Stakeholder Management skills