BILLING ASSISTANT

Responsibilities:

1. Generate and issue invoices to customers accurately and in a timely manner based on sales orders and service agreements.
2. Verify the accuracy of billing data, including product descriptions, quantities, prices, and discounts, before invoicing.
3. Process billing transactions, including posting payments, issuing credits, and updating customer account information in the billing system.
4. Review and reconcile customer accounts to ensure payments are applied correctly and resolve any billing discrepancies or disputes.
5. Monitor accounts receivable ageing reports and follow up on overdue payments with customers through phone calls or emails.
6. Assist in the preparation of billing statements, reports, and financial summaries for management review.
7. Collaborate with the sales and customer service teams to address customer inquiries, billing issues, and payment concerns promptly and professionally.
8. Maintain accurate and up-to-date records of billing activities, payments received, and customer communications in the billing system.
9. Assist in month-end and year-end financial closing processes, including reconciling accounts, preparing accruals, and generating financial reports.
10. Support the Billing Supervisor/Manager in ad-hoc financial projects, process improvements, and system enhancements related to billing operations.
11. Adhere to company policies, accounting principles, and regulatory requirements in all billing and invoicing activities.
12. Stay informed about industry best practices, trends, and regulations related to billing and invoicing processes.

Requirements

• Diploma/Nitec Cert in Business Admin/Accounting
• Proven experience as a Billing/Accounts/Admin assistant
• Experience in using Accounting system - Xero
• Basic knowledge of labor laws
• Excellent organizational skills
• Strong communications skills
• Self-motivated, able to work independently and in a team
• Able to start on short notice or immediately will be preferred