Project Manager

Role Summary
Within the WITT OPS organization, the Transact Project Manager is responsible for the end-to-end coordination and monitoring of all projects, initiatives and changes impacting Temenos Transact across the WITT program.

Key Responsibilities

1. Transact Project Portfolio Management

• Maintain a consolidated view of all WITT projects and initiatives impacting Transact.
• Build and maintain the overall Transact roadmap, including key milestones, releases and dependencies.
• Ensure that each initiative has a clearly defined scope, owner, planning, dependencies and delivery target.
• Identify conflicts or overlaps between projects and facilitate prioritisation when required.
• Monitor the impact of new demands and changes on the existing Transact roadmap.

2. End-to-End Delivery Coordination

• Follow projects from initial assessment through design, build, testing, deployment and post-production follow-up.
• Coordinate the different contributors involved in Transact deliveries.
• Ensure dependencies between Transact and other WITT streams/assets are identified early and actively managed.
• Challenge delivery plans and ensure that commitments are realistic and properly secured.
• Escalate blockers and deviations when necessary and drive remediation plans.

3. Governance & Reporting

• Establish and maintain a clear governance framework for the Transact perimeter.
• Prepare consolidated reporting covering:
• delivery status, milestones, risks and issues, dependencies, decisions required, capacity constraints, key upcoming activities.
• Provide management with a single, reliable view of the Transact portfolio.
• Organise and facilitate regular Transact project reviews with the relevant stakeholders.

4. Risk & Dependency Management

• Maintain a consolidated RAID log covering Risks, Actions, Issues and Dependencies.
• Identify critical dependencies across projects and WITT streams.
• Anticipate potential delivery bottlenecks.
• Ensure mitigation and recovery plans are defined, owned and followed.
• Escalate critical risks early enough to allow management decisions and corrective actions.

5. Release & Operational Readiness

• Coordinate Transact-related activities with the relevant WITT release and operational processes.
• Ensure production readiness is assessed before major deployments.
• Track operational prerequisites, cutover activities and post-go-live actions.
• Ensure that project deliveries properly transition into the operational model.

6. Stakeholder Management

Act as the main coordination point between the relevant stakeholders, including:

• WITT OPS, WITT IT streams, Business teams, Operations, Transact teams, Architecture, Testing teams, Release Management, Production / Support teams, external partners or vendors when applicable.

The PM is expected to connect the different teams and proactively resolve cross-stream topics, rather than simply reporting them.

7. Expected Deliverables

The Transact PM will maintain, at minimum:

• Transact master roadmap
• Consolidated project portfolio
• Milestone and delivery tracker
• RAID log
• Cross-stream dependency tracker
• Decision log
• Release / deployment calendar
• Management dashboard
• Weekly Transact status report
• Action tracker with owner and target date

Qualifications and Experience

• Bachelor's Degree in Information Technology or relevant fields.
• At least 12 years of relevant work experience.

Project Management

• Proven experience managing complex IT projects or portfolios.
• Strong understanding of project governance, planning, RAID management and dependency management.
• Ability to manage several initiatives simultaneously.
• Strong analytical and organisational capabilities.
• Ability to challenge plans, commitments and priorities.

Banking / Technology

• Experience in banking IT, preferably Wealth Management or Private Banking.
• Good understanding of core banking platforms and their integration within a complex information system.
• Knowledge of Temenos Transact / T24 is a strong advantage.
• Understanding of banking operations, releases, testing and production processes.

Leadership

• Strong coordination and stakeholder-management skills.
• Comfortable working across Business, IT and Operations.
• Ability to influence contributors without necessarily having direct hierarchical authority.
• Strong communication and synthesis skills.
• Ability to escalate issues clearly while remaining solution-oriented.
• Comfortable interacting with senior management.

Key Success Criteria

Success in the role will be measured by the ability to:

• Provide one consolidated and reliable view of everything impacting Transact.
• Ensure that no major dependency or risk is discovered too late.
• Improve coordination between Transact and the other WITT streams.
• Increase predictability of Transact deliveries.
• Ensure clear ownership and follow-up of actions and decisions.
• Identify capacity or planning conflicts sufficiently early to allow arbitration.
• Facilitate faster resolution of blockers impacting WITT deliveries.