Hospitality Executive (MICE - F&B Banquet)

Key Responsibilities

• Coordinate and ensure the smooth setup and breakdown of all MICE-related F&B events across assigned venues.
• Monitor service delivery during events, ensuring adherence to service standards, timing, and guest expectations.
• Liaise with the Events and Sales teams to understand client needs and translate them into actionable F&B event plans.
• Supervise operations to ensure productivity and discipline.
• Support training of casual service staff on MICE service SOPs.
• Ensure all banquet equipment, furniture, and buffet ware are accounted for and in good condition before and after events.
• Ensure all MICE F&B operations follow health, safety, hygiene, and licensing regulations.
• Coordinate with AV, security, and housekeeping teams to ensure integrated event delivery.
• Submit post-event reports, incident logs, and feedback summaries for continuous improvement.
• Assist in cost tracking and inventory reconciliation after events.

Job Requirements

• Diploma in Hospitality Management or related field.
• At least 3 years’ experience in banquet or event F&B operations, preferably in a resort or large-scale MICE venue.