Sales/Programme Sales Executive

Company Overview

Climb Central is a sport climbing facility with 4 locations in Singapore, offering beginner-friendly climbing experiences. We provide a safe, fun environment for all skill levels to enjoy climbing, socialize, and unwind from daily life.

Job Summary

The Sales/Programme Sales Executive drives revenue growth by developing sales strategies, managing client relationships, and coordinating rock climbing programmes and events across Climb Central gyms in Singapore.

Responsibilities

• Identify and engage potential clients for rock climbing programmes, including corporate bonding, team building, and climbing classes
• Coordinate all aspects of programmes and events for secured accounts to ensure successful execution
• Collaborate with course leads to enhance operational viability and improve programme structures
• Plan and deliver training sessions for programme instructors and crew to ensure quality delivery
• Build and maintain strong relationships with clients and key decision-makers to foster repeat business
• Negotiate and finalize contracts covering pricing, schedules, and deliverables with clients
• Establish and manage feedback channels to gather client input and continuously improve programmes and services
• Generate and send invoices for services rendered and follow up on outstanding payments
• Develop and implement promotional strategies using online, offline, referral, and word-of-mouth channels to attract clients
• Continuously update skills and knowledge in programme management, rock climbing techniques, and safety procedures to maintain high-quality service
• Maintain accurate records of sales activities and programme execution
• Submit monthly sales reports and maintain an effective sales tracking system
• Ensure availability of counter resources for operations and crew supporting accounts brought in
• Set up and monitor Redpoint payment systems and update the website calendar regularly
• Collaborate with operations teams to ensure the viability and effectiveness of accounts
• Maintain organized record-keeping systems and manage counter resources efficiently
• Monitor and optimize the use of Redpoint system functions
• Perform 1–2 crew shifts per week, including weekends and public holidays as required
• Fulfill the role of Duty Officer when needed to support operational needs

Preferred competencies and qualifications

• Knowledge of rock climbing, safety procedures, and equipment handling
• Physical fitness to climb and assist with equipment setup and teardown